We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of catclever.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 16 customer ratings
0 reviews
100% of buyers enjoyed this product!
5 stars
( 16 )
4 stars
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3 stars
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Rated 5 out of 5
M***a –
Jerseys SUPER. Printing prześliczny. Fast shipping. Size My EU m kupiłam 2 sizes bigger, it is perfect. Thank you very much
Rated 5 out of 5
J***o –
T-shirt child liked the material synthetics but pleasant soft to the body. Took m on the growth of 154 villages perfectly.. Yes, with the sticker some podteck paint down I do not know whether it is erased or not.
Rated 5 out of 5
R***r –
The parcel went long enough, but I’m not offended))) the quality is quite good, the stretch material! Took the size s for a girl 11 years old, a bit too big-suitable for 42 Russian size
Rated 5 out of 5
R***r –
Looks great on me.
Rated 5 out of 5
A***k –
Looks good. Let’s see how it will be worn. Bought for a gift to grandchildren. Specially different size. It seems with the size guessed. I recommend the store, put five stars. I talked to the seller. I will order more.
Rated 5 out of 5
R***l –
T-shirt is excellent, pleasant to the body, light. Most likely viscose (rayon), but also felt cotton. No thread, no stains, no holes. Everything is fine drawing clear. Ordered 11.11, came to the post office on January 3. Thank you very much to the store. My parameters height 155 og90ot74ob96 ..
Rated 5 out of 5
E***a –
Beautiful blouse for Lady
Rated 5 out of 5
R***r –
Excellent thing, corresponds to the description, the fabric is soft pleasant.
Rated 5 out of 5
S***n –
T-shirt bought a daughter for 10 years, but not yet gave. Externally good. Came very quickly.
Rated 5 out of 5
A***a –
very nice
Rated 5 out of 5
L***a –
Mike was walking for almost a month. I liked it right away. Let’s see how it will be in the sock! Thank you!!!
Rated 5 out of 5
G***a –
Delivery less than a month to Novosibirsk. Not pure cotton. But the body is pleasant.
Rated 5 out of 5
G***g –
Order dotarło to Poland in three weeks. All is OK. Recommend.
Rated 5 out of 5
A***v –
The goods reached the place for a month. Came with several parcels. Packing and T-shirt in good condition. I took my wife as a gift, I think it will be happy, the drawing looks like our cat. Quality is not bad-XXL on our 46-48 I think it will fit normally. Let’s see after washing the drawing does not swim I hope. And so for a little money a normal T-shirt and a store definitely recommend!
Rated 5 out of 5
G***k –
Super quality fast shipping 3 weeks, brilliant material!!!!!!
Rated 5 out of 5
V***v –
T-shirt came 16 days before Tomsk, did not expect even so quickly. The fabric is very pleasant, though the photo of the cat I chose not what the store sent, I do not shoot the evaluation, as I liked the quality and speed of delivery, the size approached.
M***a –
Jerseys SUPER. Printing prześliczny. Fast shipping. Size My EU m kupiłam 2 sizes bigger, it is perfect. Thank you very much
J***o –
T-shirt child liked the material synthetics but pleasant soft to the body. Took m on the growth of 154 villages perfectly.. Yes, with the sticker some podteck paint down I do not know whether it is erased or not.
R***r –
The parcel went long enough, but I’m not offended))) the quality is quite good, the stretch material! Took the size s for a girl 11 years old, a bit too big-suitable for 42 Russian size
R***r –
Looks great on me.
A***k –
Looks good. Let’s see how it will be worn. Bought for a gift to grandchildren. Specially different size. It seems with the size guessed. I recommend the store, put five stars. I talked to the seller. I will order more.
R***l –
T-shirt is excellent, pleasant to the body, light. Most likely viscose (rayon), but also felt cotton. No thread, no stains, no holes. Everything is fine drawing clear. Ordered 11.11, came to the post office on January 3. Thank you very much to the store. My parameters height 155 og90ot74ob96 ..
E***a –
Beautiful blouse for Lady
R***r –
Excellent thing, corresponds to the description, the fabric is soft pleasant.
S***n –
T-shirt bought a daughter for 10 years, but not yet gave. Externally good. Came very quickly.
A***a –
very nice
L***a –
Mike was walking for almost a month. I liked it right away. Let’s see how it will be in the sock! Thank you!!!
G***a –
Delivery less than a month to Novosibirsk. Not pure cotton. But the body is pleasant.
G***g –
Order dotarło to Poland in three weeks. All is OK. Recommend.
A***v –
The goods reached the place for a month. Came with several parcels. Packing and T-shirt in good condition. I took my wife as a gift, I think it will be happy, the drawing looks like our cat. Quality is not bad-XXL on our 46-48 I think it will fit normally. Let’s see after washing the drawing does not swim I hope. And so for a little money a normal T-shirt and a store definitely recommend!
G***k –
Super quality fast shipping 3 weeks, brilliant material!!!!!!
V***v –
T-shirt came 16 days before Tomsk, did not expect even so quickly. The fabric is very pleasant, though the photo of the cat I chose not what the store sent, I do not shoot the evaluation, as I liked the quality and speed of delivery, the size approached.